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Generic Notifications Service now launched

October 22, 2013

HMRC has confirmed its Generic Notification Service went live yesterday 21 October. The service aims to make employers aware that there are potential issues with their PAYE accounts ahead of the introduction of RTI penalties from April 2014.

The first message to be implemented by HMRC is a notification which tells an employer that they appear to have submitted a Full Payment Submission late.  HMRC’s announcement says that employers “must ensure that they get their business ready to submit their PAYE returns on time from 6 April 2014 in order to avoid potential penalties.”  The update reminds employers that although there are no in-year late filing penalties for 2013-14, there will be penalties for late filing of the final RTI submissions for the tax year 2013-14.

The notifications will be available in different places depending on how the employer makes their RTI submissions.  If the employer uses only Electronic Data Interchange, their notifications will be sent through the EDI channel. If they use a mixture of EDI and internet they will need to log on to PAYE Online Services to view their notifications.  Similarly, users of HMRC’s Basic PAYE Tools will need to log on to Online Services in order to view their notifications.  Commercial payroll software users may be able to view notifications from within their software depending on whether their software is able to receive them.  If their software does not support Generic Notifications they will be able to log on to Online Services to view them.

Employers can also register for email alerts of notifications.  Those who already receive email alerts for some services (like Tax Codes) will automatically receive them for PAYE Generic Notifications too.

Other messages will be introduced in phases, with the next ones due to go live in November.

In conjunction with the first of its Generic Notification messages, HMRC will be sending letters to employers who appear to have an inactive PAYE scheme advising that it will be closed.  The letters will be issued from 28 October onwards following an automated review of HMRC’s systems.

PAYE schemes which were opened after April 2013, where no PAYE or CIS payments have been made and which are not annual schemes will fall into this category.  The letter will explain how to get a scheme re-opened if it should not have been closed.

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